What is nastent?

FAQs

About nastent™

  • Can I keep wearing nastent while awake?

    Basically, there are no problems in using nastent during waking hours. Users can speak and drink while nastent is inserted. However, it is recommended to avoid using nastent longer than 10 hours. nastent™ is designed to be used during sleep for securing the airway and preventing snoring and SAS. Therefore, it is recommended that nastent be used during sleeping hours.

  • Does nastent hurt when inserting?

    The sensation of attachment varies according to each person. In order to ensure the greatest possible comfort while maximizing the effect, the tube is made from soft material. In addition, a lubrication gel is applied to the surface to further mitigate discomfort.

  • Are there worries about swallowing nastent by accident?

    A nose clipper (part attached to the bridge of the nose) is used to keep nastent™ from entering the back of the throat or nasal cavity while being used. This nose clipper is designed to be bigger than normal nostrils, which makes it highly unlikely for the device to be swallowed.

  • Can nasal diseases be caused by using nastent?

    Generally speaking, the answer is “no.” However, immediately consult a physician should you feel any discomfort during use. Also, we recommend undergoing periodic examinations at the hospital where nastent™ was prescribed.

  • Does nastent™ make CPAP unnecessary?

    CPAP and nastent™ are medical devices with different features. Please consult a physician if you are using CPAP.

  • How should I care for nastent™?

    nastent™ is a disposable medical device. No special care is required.

  • What are the characteristics of nastent?

    nastent is a self insertion single use medical device. It is sterilized and individually packaged. It is also very compact in size and virtually unnoticeable when attached so, it is recommended for people requiring discretion and for people who are on business trips and vacations.

  • Do I need to have my nose examined? (Prior to purchase / periodic examination)

    First-time purchasers should follow the instructions of a physician and undergo a variety of examinations to confirm that there are no problems related to usage. Furthermore, the appropriate nastent™ should be selected by a physician. In the case of renewal purchase, we recommend undergoing periodic examinations to confirm that nastent™ is functioning effectively.

  • How do I distinguish between right and left nastent?

    Hold nastent with the hydrogel tip facing towards you and the two holes near the nose clipper facing up. Observe on which side the nose clipper is located. If the clipper is on the right, the tube is inserted into the left nostril. If the nose clipper is toward the left, the tube is inserted into the right nostril.

  • Are there restrictions for bringing nastent™ onto an aircraft?

    There are restrictions on quantity and content as carry-on luggage. For more information, please contact the relevant airline.

  • How many boxes can I take overseas?

    The number of boxes which can be taken varies depending on the country. Please contact the embassy of the country that you plan to visit.

  • nastent is a medical devise. Restrictions vary depending on the shipping destination. Please contact the embassy of the country where nastent™ will be shipped.

    I’m going to move to a foreign country. How many boxes of nastent can I bring there with me?

  • I’m going to move to a foreign country. How many boxes of nastent can I bring there with me?

    nastent is a general medical device. Therefore, the number of boxes you can bring with you depends on the destination country. Consult the embassy of the country you are going to move to.

  • Can nastent™ be used after storage in high-temperature locations?

    To prevent deterioration, store nastent™ at room temperature and avoid direct sunlight. Do not use nastent™ if it has been stored in a high-temperature location. For proper function of the product and safety it is recommend using nastent stored in proper conditions.

  • Can nastent™ be used after it has been frozen?

    The main ingredient of the lubricated gel is water, so it may become frozen when stored at low temperatures (below freezing). To be safe, please do not use nastent™ that has been frozen, even if it has (naturally) thawed and there are no visible problems.

  • How should I store unopened nastent™ packages?

    Please store unopened and unused nastent™ at room temperature and avoid direct sunlight. Also, please be sure to use by the expiration date printed on the package.

Doctor’s Prescription

  • How much does an examination cost?

    Fees vary depending on the type of examination. Please contact your medical provider for further information.

  • Is nastent™ covered by health insurance?

    Please contact your medical provider.

  • Am I eligible for a medical deduction?

    Please contact a tax office in your area.

  • How often are periodic examinations required?

    The cycle for periodic examinations will vary depending on your condition. Please follow the instructions of your physician. Also, if you do not feel an effect or you feel uncomfortable, consult your physician.

Product

  • Is nastent a catheter?

    A tube which is a general medical device has several names including catheter, tube, and cannula. A relatively thin and invasive tube is often called catheter, for example, a suction catheter (or tracheal cannula) which removes jammed phlegm in the trachea. For nasal airway devices ,where nastent is classified into, they are usually called ”nasal tubes”.

  • What does the printed number on the upper corner ex.“#18”of the package (aluminum pouch) stand for?

    The number printed on the package identifies the type of nastent (right or left, size, and hardness) in the pouch. If you are satisfied with the current type, specify this number when you purchasing nastent for next time.

  • What does a number such as “No.18” printed on the box mean?

    The number printed on the box identifies the type of nastent (right or left, size, and hardness) containing inside the box.

  • What should I do if I can’t distinguish between left and right tubes?

    Hold nastent with the curved portion of the tube facing down toward your self, and see which direction the nose clipper faces. The tube with the nose clipper on the left side is for the right nostril and the tube with the nose clipper on the right side is for the left nostril. Also, “right” and “left” is printed on the outer box.

  • Our company logo “seven dreamers” is inscribed on the inside of the tube and will not directly contact your mucous membrane.

    Our company logo “seven dreamers” is inscribed on the inside of the tube and will not directly contact your mucous membrane.

  • Is a custom-made tube available?

    We do not accept orders for non-standardized products. But we provide 24 varieties of nastent so that most users can find their perfect fit.

  • Where is nastent™ manufactured?

    nastent™ is manufactured at our company’s affiliated factory in China.

  • How should nastent™ be disposed of (recycled)?

    Please dispose of nastent™ in accordance with recycling regulations in each region.
    Main body: Plastic, stainless steel
    Outer box: Paper
    Individual package (aluminum pouch): Aluminum

  • Where is the lot number written?

    The lot number is printed on the individual package (aluminum pouch) or outer box.

Wearing nastent™

  • What does “disposable” mean?

    This means that nastent™ should be used one time only. Afterwards, it should be disposed of without reuse. Also, attach nastent™ immediately after opening the package. Do not leave the package open before using. Even if there are no visible problems, nastent™ which have been left with the package open should not be used and should be thrown away.

  • Can I use nastent™ during naps?

    Yes.

  • I very rarely use CPAP. Can nastent™ be used together with CPAP?

    Yes.

  • I have allergies. Can I wear nastent™?

    Depending on the extent of allergies, it may not be possible to use nastent™.Please contact a physician and follow instructions.

  • I have a nose illness. Can I wear nastent™?

    Depending on the condition of nose or throat illness, it may not be possible to use nastent™. Please contact a physician and follow instructions.

  • Can nastent™ be worn by children?

    nastent™ is designed for use by person age 18 years and older. It cannot be used by small children.

  • Can I give my nastent™ to a friend who has never used nastent™ before?

    Never give your nastent™ to another person. nastent™ was prescribed to you based on your condition. The appropriate size and hardness varies according to each person. There is also the danger of infection due to bacteria.

  • After removing nastent™ from the individual package (aluminum pouch), should I wash it before using?

    Lubricated gel has already been applied, so please use without washing.

  • About how many hours can nastent™ be worn?

    Please use for a maximum of 10 hours per day (night).

  • Can I eat after attaching nastent™?

    Do not eat after attaching nastent™. Doing so can cause food particles to adhere to nastent™. However, it is fine to drink fluids such as water and tea.

Problems

  • I feel pain when inserting nastent.

    There is the possibility of injury or inflammation within your nasal cavity. Refrain from use and consult a physician.

  • The lubricant gel burns inside my nostril.

    A flaw or inflammation may exist inside the nostril. Immediately stop use of nastent and consult with a doctor.
    There is the possibility of injury or inflammation within your nasal cavity. Refrain from use and consult a physician.

  • I am having difficulty with removing nastent.

    Pull devise out gently. If pulled strongly or quickly it may cause discomfort. In case of abnormal strong discomfort, stop pulling and consult with a doctor.

  • The devise was bent when I opened the package.

    The product is designed not to bend within the individual package. However, if bending occurs for some reason, the tube will return to its original shape after being removed from the pouch. In the unlikely event that it does not return to its original shape, or if it is damaged or scratched, refrain from use and contact your dealer.

  • How should I open the package?

    The correct order of steps for opening is printed on the individual package (aluminum pouch). Follow the numbers in order to open the package. 

  • What should I do if nastent™ is damaged or broken prior to use?

    Refrain from use and contact your dealer.

  • What should I do if a child mistakenly swallows nastent™?

    Immediately undergo examination at a medical institution and follow the instructions of your physician.

nastent classic contact
contact
info_nastent@sevendreamers.com info_nastent@sevendreamers.com
nastent™ is a medical device
It is a one-time use disposable medical device, and is available in six different lengths and two types of hardness.